Every deployment runs on infrastructure we have verified ourselves.

Business and legal verification

We confirm company registration, directors, and beneficial ownership. We review insurance certificates — cyber liability and professional indemnity — and request evidence of data handling agreements aligned to Singapore PDPA or the equivalent jurisdiction.

Facility and physical infrastructure audit

We review the data centre tier classification, physical security measures, power redundancy configuration, cooling systems, and fire suppression. We confirm the exact physical address and jurisdiction for data residency purposes. Remote audit with documentation; on-site for Tier I partners.

Hardware specification and availability review

We verify the GPU model, generation, cluster configuration, interconnect type, and available capacity. We confirm current utilisation rates and the minimum and maximum cluster sizes that can be provisioned. We check that the hardware matches what the operator represents.

Performance benchmarking

We run standardised benchmarks on the actual hardware: tokens per second at common model sizes (7B, 13B, 70B), time to first token under load, and sustained throughput at 50%, 80%, and 95% capacity. Results are dated and kept in the supplier record. Benchmarks are re-run at least every 90 days.

Reference and uptime history check

We request at least one verified reference from an existing customer and review 12 months of uptime history. We check incident records, response times, and resolution quality. Operators without 12 months of history complete an extended monitoring period before being listed as verified.